Return Policy

Return Policy:  

Custom items and orders are not eligible for return or exchange. All set up fees are nonrefundable. 
Returns must be made within 14 days of purchase, or the date in which your order is delivered. Items must be new, unworn with tags attached, and in the same condition in which you received them. All sale, markdown, clearance, and gift with purchase or promotional items are final sale and are not able to be returned or exchanged. Items may be returned for store credit only.

The customer is responsible for all return shipping costs. Please email us at hello@steelethreadsmn.com prior to returning an item via mail to make sure it is eligible for return.